Guide to Resolving Remote Desktop Not Supported in Windows 11
Apr. 09, 2024 / Updated by Seraphina to News
Windows 11, released by Microsoft in 2021, is the latest operating system with significant improvements in interface, performance, security, and more. However, some users have reported that Windows 11 does not support Remote Desktop, preventing them from connecting remotely to other devices or being remotely connected to. This poses a significant inconvenience for users who require remote work or assistance. So, what can be done if Windows 11 doesn't support Remote Desktop? Are there any solutions available? This article will introduce the reasons behind Windows 11's lack of Remote Desktop support and provide solutions to help you address this issue.
1. Reasons why Windows 11 does not support Remote Desktop:
There could be several reasons why Windows 11 does not support Remote Desktop:
(1).You are using Windows 11 Home edition. Remote Desktop functionality is not supported in Windows 11 Home edition; only Windows 11 Professional or Enterprise editions support Remote Desktop.
(2). You have not enabled Remote Desktop functionality. Remote Desktop functionality is disabled by default in Windows 11, and you need to manually enable it in the settings to establish remote connections to other devices or be remotely connected to.
(3). Your firewall or antivirus software is blocking Remote Desktop connections. The built-in Windows Defender firewall or third-party antivirus software you have installed may intercept Remote Desktop connection requests, preventing you from establishing remote connections to other devices or being remotely connected to.
(4). Incorrect network settings or router settings. Network settings in Windows 11 or settings on the router you are using may affect the normal operation of Remote Desktop connections, resulting in you being unable to establish remote connections to other devices or be remotely connected to.
2. Solutions to Windows 11 not supporting Remote Desktop:
To address the above reasons, you can try the following solutions:
1). If you are using Windows 11 Home edition, consider upgrading to Windows 11 Professional or Enterprise edition, as these editions support Remote Desktop functionality. You can purchase a license for Windows 11 Professional or Enterprise edition from Microsoft's official website and then activate it in your settings.
2). If you have not enabled Remote Desktop functionality, you can manually enable it in the settings. Here are the specific steps:
①. Press "Win + I" keys to open Settings, then select "System".
②. In the left pane, locate "Remote Desktop" and click on it.
③. On the right-hand page, toggle the switch button next to "Remote Desktop" to enable it.
④. You can also go to "Advanced settings" to set your Remote Desktop username, password, port number, etc., to enhance the security and convenience of Remote Desktop.
3). If your firewall or antivirus software is blocking Remote Desktop connections, you can allow Remote Desktop connections through the firewall or antivirus software settings by following these steps:
①. In the search box, type "Windows Defender Firewall" and open it.
②. In the left menu, click "Allow an app or feature through Windows Defender Firewall".
③. In the pop-up window, click "Change settings", then scroll down, find "Remote Desktop", and check it.
④. If you are using third-party antivirus software, you can find similar options in its settings to allow Remote Desktop connections.
4). If your network settings or router settings are incorrect, you can adjust the relevant parameters in the network settings or router settings to ensure that Remote Desktop connections work properly. Here are the specific steps:
①. In the search box, type "Network and Internet" and open it.
②. Find "Advanced network settings" at the bottom right and click on "Network and Sharing Center".
③. In the left pane, click on "Change advanced sharing settings".
④. In the pop-up window, turn on "Network discovery" and "File and printer sharing".
⑤. If you are using a router, you can find similar options in its management interface to enable network discovery and file and printer sharing.
⑥. You can also set up port forwarding or DMZ host in the router's management interface to bind your device's IP address and the Remote Desktop port number (default is 3389) to ensure that Remote Desktop connections work properly.
Above are the solutions to Windows 11 not supporting Remote Desktop. Hope it helps. If you encounter driver-related issues such as network cards, graphics cards, Bluetooth, sound cards, etc., you can download "Driver Talent" for detection and repair. Additionally, Driver Talent supports driver downloads, installations, backups, etc., providing flexible driver management.
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